Privacy Policy

At Vedika Diagnostic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

2. How We Use Your Information

• To provide diagnostic services and process your bookings
• To deliver test results and reports securely
• To communicate with you about appointments, results, and services
• To process payments and manage billing
• To improve our services and user experience
• To comply with legal and regulatory requirements
• To send important updates and notifications (with your consent)

3. Data Security

We implement industry-standard security measures to protect your personal and medical information:

• Encrypted data transmission (SSL/TLS)
• Secure storage of medical records
• Access controls and authentication
• Regular security audits and updates
• Compliance with healthcare data protection regulations

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• With healthcare providers involved in your care
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in our operations (under strict confidentiality agreements)

5. Your Rights

You have the right to:

• Access your personal and medical information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing
• File a complaint with relevant data protection authorities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your medical records as required by law and healthcare regulations. Personal information is retained only as long as necessary to provide services and comply with legal obligations.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.